Refund / Cancellation Policy

Effective Date: March 16, 2026

This Refund / Cancellation Policy describes the terms for cancelling your subscription and the conditions under which refunds are provided for Pairamount, operated by Centerline Software.

1. Subscriptions and Billing

Pairamount offers monthly, biannual, and annual subscription plans. By subscribing, you authorize Centerline Software to charge the applicable fees to your designated payment method via a secure third-party payment processor on a recurring basis.

2. Cancellation Policy

You may cancel your subscription at any time. To avoid being charged for the next billing cycle, you must cancel according to the following schedule:

• Monthly Subscriptions: Must be canceled before the first day of the next billing month.
• Biannual Subscriptions: Must be canceled before the first day of the next six-month billing cycle.
• Annual Subscriptions: Must be canceled before the first day of the next billing year.

Upon standard subscription cancellation, you will continue to have access to the paid features of the Service until the end of your current paid billing period, provided your account remains active.

3. Refund Policy

All payments are final. Centerline Software does not offer refunds or credits for partially used subscription periods, except where required by applicable law (such as specific consumer protection laws in certain jurisdictions).

4. How to Cancel

Cancellations must be managed through the Pairamount Web Application.

1. Log in to your account.
2. Open the Account dialog and navigate to your presently held tier in the Tiers and Privileges carousel.
3. Click Cancel Renewal to cancel the renewal of your recurring plan.

Please note that deleting the mobile application from your device does not cancel your subscription.

To remove your account permanently and cancel all currently held subscriptions, navigate to the Sign-Off and Account Deletion card of the Account dialog and refer to Section 5 of this policy.

5. Account Deletion

Initiating a permanent account deletion (also referred to as "Sign-Off and Account Deletion") immediately restricts your access to the Service and places your account into a 30-day inactive grace period.

• Billing: Deleting your account will automatically cancel any active subscriptions to prevent future renewal charges.
• No Prorated Refunds: Because account deletion immediately revokes access to the Service by your own action, you will forfeit any remaining time on your current billing cycle. No prorated refunds or credits will be issued for the unused portion of your monthly, biannual, or annual subscriptions.
• To retain access to paid features until the end of your billing cycle, you must use the standard subscription cancellation (also referred to as "Cancel Renewal") method described in Section 4 without deleting your account.

6. Contact Support

If you have questions regarding your billing or experience issues with the cancellation process, please contact us at:

Centerline Software British Columbia, Canada Email: pairamount@centerline-software.com